Copyright © Indeez 2021
All rights reserved
Latest Update: 8th February 2021
Unless required otherwise as a result of the context, terms and definitions stated in the singular include the plural, and vice versa.
“Indeez”: refers to the simplified joint stock company – “Indeez SAS”, listed on the Paris Trade and Companies Register under number 888 048 659 and with its head office located at 19 Rue Du Rocher, 75008 Paris France. We are registered with ORIAS under the registration number 20006983 as an Intermediary or Ancillary Intermediary to operate under the freedom to provide services in the European Union.
In the United Kingdom, Indeez is deemed authorised and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website at www.fca.org.uk. Indeez is on the financial services register (https://register.fca.org.uk/) and its firm reference number is 938582
By accessing the Indeez Site, you agree to abide by the following conduct rules.
You will not:
All information and material including data, images, text, and audio on the Site is the property of Indeez SAS and/or its licensors and is subject to copyright. All trademarks on the Site are the property of Indeez SAS and/or its licensors. You are entitled to view, copy and print any documents from the Site but only for your own internal business purposes. Any sale, transmission or redistribution of the Site or its content, and any copying, modification or other use of the Site or its contents for any purposes other than your own internal business purposes, are strictly prohibited.
Indeez may provide Site Users with hypertext links to access third party websites. Indeez has no control over the content of third party websites and therefore assumes no responsibility for such sites. You agree that Indeez shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any information, goods or services available on or through any such Site. If you decide to access any of the third party Sites linked to Indeez site and all its sub domains, this is at your own risk.
Indeez tries to ensure that all of the information provided on this Site is correct at the time it is included on the Site, but does not make any representation or warranty that the content or information available on this Site is complete, accurate or available or that the services offered on this Site will be uninterrupted, timely, secure or error-free,. In addition, Indeez does not offer any advice or make any recommendations regarding the Platform or the Services, and accordingly does not warrant or represent that (i) the Services offered on this Site will meet your requirements, demands, needs or expectations or (ii) the results that may be obtained from the use of the Services will be accurate or reliable.
During monitoring, information may be examined, recorded, copied, and used for authorised purposes. Use of this Site, authorised or unauthorised, constitutes consent to such monitoring. For more information, please read Your Data and Privacy section.
Indeez collects and processes Personal Data for the following reasons:
We receive commission from insurers and product providers. Any commission we receive will be paid by the insurer or product provider from the total insurance coverage premium. Indeez SAS does not charge any additional fees (payable by User) for handling User’s insurance unless we have agreed these with the User in advance of the transaction.
User is responsible for paying the premium in full up front unless stated otherwise. This payment is non refundable in certain circumstances.
Payments are completely secure on our site thanks to the online payment system of our partner Stripe, a level 1 PCI / DSS certified payment solution (the highest level of security to pay online). The card / bank details the User enters on our platform are encrypted. In addition, they are only processed by Stripe and are never in Indeez SAS’s possession. When you enter your payment card details for your purchases on our platform, you transmit the information to Stripe. You can read Stripe’s documents here:
Data processing: https://stripe.com/privacy-shield-policy
You can make a request for the cancellation of a policy anytime. Paid Users have a space dedicated to view their policies and can do this on the Platform.
In the event of cancellation, charges for our services will apply in accordance with the ‘Payments’ section above.
In circumstances where we feel we cannot continue providing services to you, we will contact you and attempt to rectify the situation on no less than two occasions. In situations where the situation is not rectifiable we will inform you of our decision to end the business relationship and this will happen during a discussed time frame dependent on the reason for termination.
Business will not be terminated without first informing the User, the policyholder of the reason for termination.
Valid reasons for termination may include but are not limited to:
You will be liable to pay for any transactions concluded prior to the end of our relationship unless stated otherwise.
To access and use the areas, features and services of the Site and Application restricted to Paid User and/or registered users, you must enter into a Paid Agreement and/or register online providing a unique username and password and other information, as applicable. When entering into a paid Agreement and submitting Registration Information, you agree to:
You are responsible for maintaining the confidentiality of your username and password, and are fully responsible for all activities that occur under your username or password. You agree to (i) immediately notify Indeez SAS of any unauthorised use of your username or password or any other breach of security, and (ii) ensure that you exit from your account at the end of each session.
In regard to all Payments, Content and Services that are not authored by Indeez, Indeez does not screen such third-party content available on Indeez or through other sources. Indeez assumes no responsibility or liability for such third party content.
For any more information, please contact us here: firstname.lastname@example.org
Latest Update: 25th November 2020
“Indeez”: refers to the simplified joint stock company – “Indeez SAS”, listed on the Paris Trade and Companies Register under number 888 048 659 and with its head office located at 19 Rue Du Rocher, 75008 Paris France.
Indeez (“we” or “us”, and “ours”) is committed to respecting your privacy and recognize the need for appropriate protection and management of any Personal Information that is shared by the User (‘you’ or ‘your’) as part of using the service and our platform (website: ‘Indeez.eu and all sub domains’ and mobile application). Rest assured that we are compliant with the management of your personal data
and in accordance with the GDPR policy implemented through the EU.
Please take the time to read this policy carefully. If you have any questions or comments, please contact our as indicated in the ‘Contact us’ section below.
“Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, nationality, telephone number, bank and credit card details, personal interests, email address, your image, government-issued identification numbers, biometric data, race, date of birth, marital status, religion, health information, vehicle and insurance information, employment information and financial information.
Indeez collects the following data during website visit, during registration, during payment, during subscribing to a policy and during claims management
During Registration: Name, Surname, Username & password, email address or telephone numbers.
During payment: Billing address, Crediting and debiting and other details of services you have purchased from us, including
payment card information if consent is provided
During Policy subscription: Your preferences
During website visit: Includes cookies, internet protocol (IP) address, your login data, browser type and version, language setting, time-zone setting and location, browser plug-in types and versions, operating system and platform and other technology devices you use to access our website including Usage data of our website or services
During Claims: Documentation wrt to Claims this includes but is not limited to hospital certificate, Covid positive certificate, medical expenses.
Third party – If you choose to sign up with a third party application for example Gmail or Facebook, we will only be collecting the information aforementioned in this section.
SAS – RCS Paris: 888 048 659
19 Rue Du Rocher, 75008 Paris France.
If you submit or Indeez collects your Personal Information through the Site or the mobile applications, then such Personal Information may be used to:
We are the primary owner of your information but in some cases we will require to share your information with Insurance companies and our Claims handling company.
We share your information with:
Please note there might be some 3rd party links on our platform, clicking on those links will transfer you to their website where different cookies and privacy policies will apply. Indeez does not control these external websites.
We store your personal data as soon as you register on our website and continue to store it as long as you are our customer, once you delete your account, we still retain some parts of your data due to legal and fraud reasons based on the law.
We (and those who have access to your data) have taken all necessary precautions, as well as appropriate organizational and technical measures to preserve the security through encryption, integrity and confidentiality of your personal data. We also limit as much as we can, the amount of information that is passed on to those who require to make business decisions for you based on your information.
Your data is kept and stored for the entire duration of their processing on AWS servers located in Ireland and Germany, in the European Union.
They may also be hosted on the servers of Amazon Web Services, located in the United States.
These have adhered to the “Privacy Shield”, which was deemed to offer an adequate level of protection by a decision of the European
Commission of July 12, 2016 (See the adequacy decision). To find out more about the protection offered by the “Privacy Shield”, you can consult its website.
We could provide you with new product information and services of Indeez via marketing tailored to you, whether on Indeez, or by direct marketing (E-mail, phone call or SMS, social networking channels etc.); and use information we hold about you to help us identify, tailor and package our products and services, determine pricing and offer discounts that may be of interest to you.
Users have control on what channels we can use and what type of notifications you prefer if any. You will have the opportunity to select the types of
marketing & channels that you would like to receive when you complete registration with us or receive direct marketing (E-mail, text etc. You can change your marketing preferences by “unsubscribing” or “opt out” on the email or at any other time by contacting us at email@example.com or by using our
exercise your rights button.
We will not use sensitive personal details (ex: Information on your health or criminal record) in order to provide new services unless the User has given us consent for this purpose
The GDPR provides the following rights for individuals:
Companies are legally obliged to
tell Individuals about what happens to their data. This is why we have drafted
this policy to make sure we provide you with all the information and
continuously update this document to maintain legal standards.
You have the right to demand access of any data of
yourself that we might have, there is no costs involved here and we must comply
with the limit of 30 days to answer to your request
You have the right to correct or rectify any personal
data or information which you may deem as inaccurate, incomplete or obsolete at
any given time.
You can ask us to delete your data if a) we no longer
need it b) if you have given us your consent and now want to remove that
consent c) we have got the data unlawfully. It is completely free of charge and
we must comply with this request within 30 days from the date.
You have the right to obtain the limitation of the
processing of your personal data in certain cases defined in art.18 of the GDPR
The right to data portability allows individuals to
obtain in readable format and reuse their personal data for their own purposes
across different services.
You can say no to a) direct marketing b) to use using
your data for ‘public tasks’ or ‘legitimate interests’ or ‘research purposes’
The right to ask us to use people
instead of computers to make our decisions for example if you are not eligible
for a policy, you have the right to ask to review our decision through a Human
being if eligible. This varies case to case as mentioned in Article 22 of the
You can exercise the above rights by writing to us at firstname.lastname@example.org
Or at the following address:
INDEEZ SAS – 19
Rue Du Rocher, 75008 Paris France
Please provide us with a copy of a signed identity document.
We may amend this Privacy Notice from time to time to comply with the latest rules and regulations and other legal requirements. We will let you know if and when we do by informing you of this publication by a message, which will be displayed the next time you open during your next use of our Site.
These changes will come into effect as of the publication of the new policy. Your use of the Site following the modifications and acceptance will constitute recognition and acceptance of the new policy. Otherwise and if this new policy does not agree with you, you will no longer have to access the Site.
If you would like to contact Indeez in regards to your personal data you can email our Legal Team: email@example.com
Or write to us at:
19 Rue Du Rocher,
75008 Paris France
Copyright © Indeez 2021
All rights reserved
Indeez SAS is listed on the Paris Trade and Companies Register under number 888 048 659 with its head office located at 19 rue du Rocher 75008 Paris, France. Indeez SAS, operating under the Indeez brand, is registered as insurance broker in the ORIAS Register, under number 20006983 (www.orias.fr).
In the UK, Indeez SAS is deemed authorised and regulated by the Financial Conduct Authority (FCA). The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website (www.fca.org.uk). Indeez SAS is listed on the financial services register (register.fca.org.uk) and its FCA registration number is 938582.