Cookie Policy

Latest Update: 1 October 2021

About this Policy

Indeez (‘we’ or ‘us’, and ‘ours’) uses cookies to recognise those who access (‘User’ or ‘you’, and ‘your’) our website and mobile application (‘app’), and improve your User experience when you visit our website or app. We will explain what these technologies are and why we use them, as well as your rights to control our use of them. For the purposes of this Policy, reference to our ‘Site’ shall include our website ‘Indeez.eu’ (and all sub domains) and our Indeez app.

‘Indeez’ refers to Indeez SAS, listed on the Paris Trade and Companies Register under number 888 048 659 and with its head office located at 19 rue du Rocher, 75008 Paris – France.

Please take the time to read this Policy carefully. If you have any questions or comments, please contact us as indicated in the ‘How to contact us’ section below.

What are cookies?

Cookies are small text files that contain pieces of data that are used to identify your computer (or other device) when you access a computer network, for example by browsing a website or accessing an app.

Data stored in a cookie is created by the server upon your connection. This data is labelled with an ID unique to you and your computer (or other device).

When the cookie is exchanged between your computer (or other device) and the network server, the server reads the ID and knows what information to specifically serve to you.

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to the Site. We may use other, similar technologies from time to time, like web beacons (sometimes called ‘tracking pixels’ or ‘clear gifs’). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Site or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of Users from one page within our Site to another, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website, to improve Site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly so we may not be able to provide certain functionalities where you have rejected the cookies on our Site, or have disabled cookies on your device.

Where we refer to ‘cookies’ in this Policy, we are also referring to similar technologies as described above.

Different types of cookies

Cookies set by the Site owner (in this case, Indeez) are called ‘first party cookies’. Cookies set by parties other than the Site owner are called ‘third party cookies’.

Third party cookies enable third party features or functionalities to be provided on or through the Site (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer or mobile device both when visiting the Site in question and also when visiting certain other websites. The owners of the third party cookies, and not Indeez, define the functionalities of the cookies and the information they collect under their sole responsibility.

Indeez makes use of different third party applications and services using cookies to analyse, enhance and personalize the experience of the Users. The list of third parties cookies used on the Site, and links to such third parties’ privacy policies which apply, are available in the summary table below (‘The cookies we use’).

How long do cookies last?

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, which means they only exist during your browsing session and are automatically deleted when you leave the Site. Other cookies are ‘persistent cookies’, meaning they survive after you have closed down or left the Site and can be used by websites or mobile applications to recognise your computer or mobile device when you reopen your browser or app later.

The length of the cookies used on our Site is set out in the summary table below (‘The cookies we use’).

The cookies we use

We use the following cookies, divided into 2 categories:

1. Strictly necessary cookies: These are essential cookies that are required for us to deliver the correct features and services to our Users. Strictly necessary cookies don’t require your consent and cannot be switched off.

Source of the cookie Name of the cookie Purpose Duration  
Indeez role ; auth_token Authentication / authorization of the User’s session Session only  
Axeptio(Cookie consent management tool) axeptio_cookies Contains the token (random consent user id), consent date, consent status (completed: true), and the answer for each cookie (true or false) 12 months  
axeptio_all_vendors Contains the full cookie list 12 months  
axeptio_authorized_vendors Contains the accepted cookies list 12 months  
Stripe(Online payment management tool used by Indeez to enable purchase of insurance products on the Site)Privacy Policy  private_machine_ identifier; machine_identifier Used to identify Users for payment purposes Session only  
__stripe_mid; __stripe_sid; m Used to prevent and detect fraud on online credit card transactions 6 months  
 
 
stripe.csrf; session Protects User payment data from unauthorized access Session only  

2. Cookies from audience measurement solutions that require your prior consent: these cookies are used to collect data about how you use the Site, so that we can improve your user experience on the Site.

Source of the cookie Name of the cookie Purpose Duration
StripePrivacy Policy __stripe_orig_props; site-auth Generates statistical data on the use of payment services on the Site Session only
Google (Google Analytics tool used by Indeez to analyze user experience on its Site) Privacy Policy  _ga; _gid Stores a unique identifier used to generate statistical data on how the user uses the Site 6 months
HotJar(Tool used by Indeez to improve the user experience on its Site) Privacy Policy  _hjAbsoluteSessionInProgress To detect the first pageview session of a User 30 minutes
_hjIncludedInPageviewSample To know whether a User is included in the data sampling defined by the site’s pageview limit 30 minutes
_hjid To persist the User ID 6 months

For cookies subject to your consent, your choice (consent or refusal) is kept so that it is no longer requested for a period of 6 months:

  • in case of consent: the renewal of your consent will be requested every 6 months from your last consent;
  • in case of refusal: a new consent or refusal will only be requested after a period of 6 months.

How can I accept or refuse cookies?

On the Indeez Site

You have the right to decide whether to accept or reject cookies when you are using the Site, with the exception of ‘Strictly necessary’ cookies which cannot be switched off. In practice:

  • when you visit our Site for the first time: a cookie banner is displayed asking you to accept or refuse the use of cookies, and if necessary, to adapt their use to your preferences;
  • you can choose at any time to refuse the cookies you have previously accepted or adapt the cookies according to your preferences, deactivate them or express a different choice by clicking here.

As long as you have not given your consent, cookies (except ‘Strictly necessary’ cookies) cannot be applied or read on your terminal.

Via your web browser

You can also generally accept or decline the use of cookies through a functionality built into your web browser.

When you reject cookies through your web browser, as the means by which you can refuse cookies vary from browser-to-browser, you should visit your browser’s help menu for more information.

  • Click here to learn more about managing cookie settings in Firefox;
  • Click here to learn more about managing cookie settings in Chrome;
  • Click here to learn more about managing cookie settings in Edge;
  • Click here to learn more about “managing cookie settings in Safari.

For more information about cookies, including explanations about how cookies are placed on your device, or how to manage and delete them, you may visit http://www.allaboutcookies.org.

What happens when I reject or disable cookies?

Please note that rejecting or disabling all or some cookies is likely to impact the functionalities or performance of the Site or prevent you from using certain services provided by the Site. If you choose to reject cookies, we cannot guarantee access to the services or be sure how the Site will perform during your visit.

If you have disabled one or more cookies previously accepted, the cookie will no longer be placed and as such will collect no further data. However, we may still use information collected by these cookies which was collected prior to the deactivation. Where such data constitutes personal data you may have the right to restrict such use. For more information please see our Privacy Policy.

Updates to this Notice

We may amend this Cookie Policy from time to time to comply with the latest rules and regulations and to adapt it to our use of cookies, so please ensure that you check it regularly to view any changes which may have been made. To help you follow the changes, we have added and will amend the latest updated date for this Policy as any change is incorporated.

Where you continue to use the Site after the Policy has been updated, you will be confirming that you have read and understood the Policy as revised.

How to contact us

If you have any questions or concerns about our use of cookies and other tracking technology on the Site, please contact us here: legal@indeez.co.uk

Copyright © Indeez 2021
All rights reserved

Indeez SAS is listed on the Paris Trade and Companies Register under number 888 048 659 with its head office located at 19 rue du Rocher 75008 Paris, France. Indeez SAS, operating under the Indeez brand, is registered as insurance broker in the ORIAS Register, under number 20006983 (www.orias.fr).
In the UK, Indeez SAS is deemed authorised and regulated by the Financial Conduct Authority (FCA). The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the FCA’s website (www.fca.org.uk). Indeez SAS is listed on the financial services register (register.fca.org.uk) and its FCA registration number is 938582.

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