Job Details

Operations and Claims analyst (6 month internship)

We are looking for a high energy Operations and Claims Analyst (internship). She/he would work with the Operations and Client Management team and in collaboration with various stakeholders such as external claims handler partners and Tech teams, on a variety of exciting topics such as:

  • Support new client implementation – Support the team during new Insurance product digital implementations including:

    • Define business requirements for the Indeez online platform and Support team management and handle product testing in close collaboration with Indeez tech team

    • Define communication and reporting materials

    • Coordinate translations

    • Track project progress

  • Monitor live accounts and program performance:

    • Generate reporting for clients and internal management

    • Proactively analyse and report on key indicators related to program performance and provide business recommendations for better performance and efficiency

  • In charge of Claims triage and customer support – providing a smooth online experience to our customers and stakeholders throughout the claims process is fundamental for Indeez. You would therefore be instrumental in offering a reactive and quality service to our partners and end users:

    • Handling the claim triage before passing the claim to our claim handler partners, including answering customers/claimants’ requests by email and keeping track of these requests

    • Cooperating with third party claim administrators and insurers

    • Helping in building the claims function and processes

The work culture to expect

  • Moving at a fast pace in a flat organization. You’ll work autonomously with close support from the Leadership Team. We believe that the best idea wins, no matter who brings it in!

  • You will get your hands dirty, learn from people who decided to take their own road, and discover how to apply change across a wide variety of products and services on a European scale.

  • You will see your work and recommendations make an immediate impact as we build the protections that independent workers really need.

About you

  • Background and experience

    • Top tier schools and universities, including Grandes Écoles d’Ingénieurs and Grandes Ecoles de Commerce

    • You would ideally have experience clearing demonstrating analytical, reporting and research abilities (e.g. consulting, strategy, or other). Past experience in fintech and insurtech would be a plus.

    • Previous experience demonstrating a roll-up-sleeve mindset (e.g. associations, entrepreneurship, or similar)

  • Skills and competencies

    • You are a fast learner, curious and a problem solver

    • You are rigorous: we will be relying on you! This means you have excellent organizational skills and you are able to manage multiple fast-moving projects at once

    • You have great communication skills whether it be face to face, or via phone and email

    • You are able to work under tight deadlines

    • You are flexible; we are a young startup and you will be getting involved in a variety of projects

    • You are a strong team player

    • You are perfectly fluent in English: this is our working language! French is a plus.


  • Compensation: you will be offered a monthly compensation including restaurant tickets and 50% of your travel pass.

  • Duration: 6 months minimum starting January 2022

  • Location: 16 rue de Washington – 75008 Paris (dedicated offices in a nice co-working space)

If you fancy taking being part of the Indeez growth story and challenge yourself, come and say hello: