Keep me ridin’
Protect your e-bike business
Micro-mobility protection
to make sure you reach your
destination with peace of mind.
When you promote sustainability Indeez makes sure your business
and your customers are protected both for personal and commercial use.
Two products to cover all your needs.
You are a fleet manager ?
Cover all your bikes at once with just one contract, be it owner, renter or leaser.
Wish to offer an insurance to your customers ?
Reassure your customers by recommanding our dedicated insurance for their e-bike(s).
You are covered to ride with peace of mind
Theft coverage
In the event of theft, the value of your bike will be reimbursed for the first 2 years (depreciation will be applied for subsequent years).
Material accidental damage
including vandalism
In the event of accidental material damage or vandalism, the repair costs and the costs of the spare parts will be reimbursed (upon invoice)
Return to home
option
In the event of theft or accidental damage, we cover the cab fare to get you home or to your repair shop.
Anything else?
Contact us for on-demand customized options
As add-ons to your core coverage, Indeez can offer you other product options: goods in transit, general liability, personal accident.
Please contact us for more information.
For all brakes
for all needs
E-bikes
E-cargo bikes
Trailers
Bikes
Cargo bikes
Personal and commercial use
Making a claim,
is easy is easy so you can get back on your wheels
quickly.
Zoom over those bumps in the road. When it comes to insurance claims, we believe the fewer, the better. That’s why we’be crafted the most seamless journey for you and for those we protect.
WHAT YOU GAIN
IN PARTNERING WITH INDEEZ
Let's pedal with joy.
Are you managing a fleet?
Are you a bike dealer?
Whatever your business, we’ve created the best solutions for you and your customers.
Multi-tasking has never been so easy.
Making a claim takes just a few clicks. You take care of using your bikes, we take care of the rest.
Committed together.
You want to bring positive impact into the world, and we want to help. We’re committed to helping you achieve greener, more sustainable mobility.
Your questions
answered
What is Keep me ridin' fleet insurance?
Who can subscribe to Keep me ridin' insurance?
What is covered ?
What country is covered ?
Can a deductible/excess be applied?
What is the contract duration ?
How do I report a claim?
How can I track the progress of a claim?
How do I connect to the Indeez portal?
How can I cancel my contract ?
What is Keep me ridin' fleet insurance?
Keep me Ridin’ is the new mobility insurance (e-bikes/e-cargo bikes/mechanical bikes/trailers) for the companies and professionals who help make our cities more breathable.
Two offers for bicycle fleets (B2B offer) and bicycle users buying or renting from bicycle retailers or manufacturers (B2B2C offer). Both offers cover the personal and professional use of your bikes, even those used for tours and deliveries: a first in France and a real boost for workers who choose to get around while minimizing their impact on the environment.
By subscribing to or recommending the B2B2C Keep me Ridin’ offer, you can accelerate your contribution to the positive impact of your activities, an important differentiating tool in your market.
Who can subscribe to Keep me ridin' insurance?
Keep me Ridin insurance offers two products to suit your needs:
1/ Keep me Ridin’ B2B insurance is designed for professionals and companies who rent or own their bicycle fleet. With this product, you can insure all your bicycles against material accidental damage and theft under a single contract. The key: control and planning of your operating costs, thanks to simplified, 100% digital management of your membership.
2/ Keep me ridin’ B2B2C insurance can be recommended to your customers who rent your bicycle through your fleet, or to your community of buyers if you sell bikes.
A “Return home” option can be added to these two offers, in the event of theft or accidental damage. This allows the users of the bike to return home or to the repair shop with peace of mind. Handy if a problem prevents them from getting back on the road!
What is covered ?
Theft coverage: theft of the bicycle at home and away from home (including theft of the battery if it is stolen with the bicycle) and damage caused by attempted theft and vandalism.
Accidental material damage: damage caused to the bike as a result of a collision, fall or any other sudden, unforeseeable event with an external cause (this includes the battery if it is damaged with other parts of the bike).
Return home (if this option was selected at the time of enrolment): cab or VTC costs to return the bicycle to the user’s home or to the repairer’s address. Please note that this option does not cover the cost of collecting the bike if it does not fit into a traditional cab or VTC.
What country is covered ?
To subscribe to the Keep me Ridin’ B2B insurance policy, you must have your head office in France. However, claims are covered throughout the EU and the UK.
To subscribe to the Keep me Ridin’ B2B2C insurance policy, the Member must have his home address in France.
Can a deductible/excess be applied?
For both B2B and B2B2C products, the contract may include a deductible or excess, i.e. a sum which you (or your customer, in the case of the B2B2C product) will have to pay, and which will not be reimbursed by the insurer in the event of a claim. Depending on the chosen option (with or without deductible), a deductible of 10% of the amount of the claim may be requested.
What is the contract duration ?
For the Keep Me Ridin’ B2B product
For fleets that own their bikes, the membership period is one year, tacitly renewable. For leased fleets, we cover the duration of the bike leasing contract, up to a maximum of 3 years.
For the Keep Me Ridin’ B2B2C product
The membership period is one year, tacitly renewable.
How do I report a claim?
You can track your claim via your Indeez portal. By logging into your Indeez account, you can easily track progress 24/7.
How can I track the progress of a claim?
You can track your claim via your Indeez personal space. By logging into your Indeez account, you can easily track progress 24/7.
How do I connect to the Indeez portal?
When you sign up, or upon a claim report, you (or your customer in the case of the B2B2C product) can access the Indeez portal by creating an account on our Indeez online platform. All you need to do is enter your personal details, including an e-mail address, and a temporary password will be sent to you.
How can I cancel my contract ?
Your contract may be cancelled in accordance with the conditions set out in the Policy Wording (Notice d’information). You may cancel your contract directly with our customer service department via the dedicated e-mail address given in your Policy Wording (Notice d’information).
Keep me Ridin insurance policies are based on a group insurance contract distributed by Indeez, SAS de courtage d’assurance with capital of €1,817.00, headquartered at 19 rue du Rocher, 75008 Paris, registered with the Paris Trade and Companies Register under no. 888 048 659 and with the ORIAS under no. 20 006 983 (www. orias.fr) and underwritten by Seyna, SA with capital of €1,115,800.42, headquartered at 20 bis rue Louis-Philippe, 92200 Neuilly sur Seine, registered with the Nanterre Trade and Companies Register under no. 843 974 635, a company governed by the French Insurance Code.
Indeez SAS is listed on the Paris Trade and Companies Register under the number 888 048 659 with its head office located at 19 rue du Rocher, 75008 Paris, France. Indeez SAS, operating under the Indeez brand, is registered as insurance broker in the French ORIAS Register, under the number 20006983 (www.orias.fr). In the UK, Indeez SAS is authorised and regulated by the Financial Conduct Authority (FCA). Indeez SAS is listed on the financial services register (register.fca.org.uk) and its FCA registration number is 978039.