The Free Liability Insurance
for Deliveroo riders

No, your free insurance does not cover property such as your cycle, bike, scooter or phone. But if you cause damage to another person’s property, this would be covered by the Rider Liability Insurance.

The Rider Liability Insurance covers substitutes provided you were working under the account of an active rider and in accordance with Deliveroo’s rider supplier agreement. 

To make a claim is quick, simple and straightforward. 

• Deliveroo Riders – You’ve caused injury/damage to someone (Third-Party) – If you require to make a liability claim in case you cause injury to someone whilst at work or in case you damage someone else’s property whilst working, please report to Indeez using the claim form here.
• Deliveroo Riders – You’ve been injured in an accident – If you were involved in an incident with a Deliveroo Rider, please report your liability claim to Indeez using the claim form here.
• Third-Party – If you require to make an accident claim in case you can’t work following an accident while working with Deliveroo, please report to Bikmo using the claim form here. 

The more information you provide, the faster we can approve and make a payment for your claim. For example, please provide details of all third parties involved, details of the incident (location, time of day, circumstances), any physical injuries, police report number or any other piece of information you believe would be helpful in resolving your claim.

As a Deliveroo rider you are covered by our insurance whenever and wherever you’re out on the road with Deliveroo in the UK. This includes the whole time you’re online, as well as up to one hour after you go offline.